Gourmet-Butikken (Gourmet Store)
Digital price tags elevate customer service to new heights
An innovative solution with digital price tags from Delfi Technologies has created value for both employees and customers at Gourmet-Butikken (Gourmet Store) in Frederikshavn – a specialty shop offering a wide range of gourmet products, wine, spirits, and delicious delicacies.
Gourmet-Butikken.dk is your supplier of exquisite gourmet products and is known for its carefully selected assortment of luxurious products in beer, wine, spirits, specialties, and gifts. The company also has a physical store in Frederikshavn, where customers can explore the inspiring product range.
Ensuring updated product information and prices on the shelves can be time-consuming. To free up more time for customers, Gourmet Store has chosen to implement digital price tags from Delfi Technologies in the physical store.
With digital price tags, prices, product information, and offers are updated instantly and accurately. This eliminates errors and ensures that customers always receive the latest information, no matter when they shop at Gourmet Store.
"The digital price tags from Delfi Technologies help us maintain a high standard so that we can continue to deliver the good quality and service that our customers expect."
The right products at the right time and price
It’s all about creating value for customers by ensuring they always have the right products, at the right time, at the right price. Digital price tags play a crucial role in efforts to ensure this, explains Rasmus Nedergaard Larsen, the owner of Gourmet Store:
– The digital price tags from Delfi Technologies help us maintain a high standard so that we can continue to deliver the good quality and service that our customers expect.
Digital price tags make it easy to adjust prices and activate time-limited offers or campaigns, allowing for a quick response to market trends and customer needs.
– We have set up the system to price match Supervin, one of our close partners and a major player in the wine market. It happens automatically; when they change a product, we follow suit, explains Rasmus Nedergaard Larsen.
– With digital price tags, we can quickly and accurately update prices on all our products. This means our customers always get the correct prices without delays. It also minimizes the risk of errors and misunderstandings, continues Rasmus Nedergaard Larsen.
Efficiency creates value
Besides prices and offers, Gourmet Store can also display detailed product information on the digital price tags. This includes ingredients, origin, and producer information, giving customers better insight into the products and helping them make informed choices.
By automating price and information updates, Gourmet-Butikken.dk has saved time and resources, which can instead be used to further improve the store’s customer experience and service. This efficiency ensures that the company can continue to deliver value to customers.
About Gourmet-Butikken
Gourmet Store is your preferred supplier of luxurious goods in beer, wine, spirits, specialties, and gifts. The company has a passion for quality, and the goal is to provide customers with an exceptional taste experience every time. Gourmet Store offers carefully selected gourmet products and prides itself on combining high quality with competitive prices.
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