Medicin & Sundhed

Medicin & Sundhed in Copenhagen: 24/7 unmanned store

At Oesterfaelled Torv in Oesterbro, Copenhagen, you’ll find an innovative unmanned store specializing in medicine and health products. With intuitive self-service and digital price tags, customers can access health products around the clock.

A growing demand for convenience, efficiency, and technological innovation in the retail sector is contributing to the rise of unmanned stores. This trend extends to health products, where Medicin & Sundhed at Oesterfaelled Torv offers a convenient and accessible alternative to traditional pharmacies, Matas, or health food stores.

In the unmanned store, customers can experience the freedom to shop around the clock, exactly when it suits them, with access to a wide range of products – from skincare products, vitamins, supplements, herbal remedies, intimate products, and hair care to dental products, health devices, and various tests.

"The digital price tags have really made a difference for our unmanned store. It has made price management easier than ever before, ensuring that our customers always see the correct prices. With the flexibility they offer, I can even adjust prices without being physically present in the store."

Vural Kocak, Owner of Medicin & Sundhed

More flexible shopping options

The initiator of this project is Vural Kocak, a Pharmacist and Director at Medicin & Sundhed. He recognized the community’s need for access to health products at more flexible times. In collaboration with Retail 360 Box Solutions, an innovative provider of unmanned store concepts, Medicin & Sundhed became a reality.

The self-service store offers a user-friendly shopping experience with state-of-the-art technology, allowing customers to shop anytime. In the store, customers can easily navigate the processes without the need for personal assistance.

Digital price management for easy administration

With digital price tags, price management becomes effortless for Medicin & Sundhed. This modern initiative allows the store to update prices in real-time, ensuring that customers always get the best deals. Vural Kocak doesn’t even need to be physically present in the store to adjust prices – he can do it from anywhere, anytime.

The signs are controlled through a wireless antenna connected to the store’s network. Using Delfi Technologies cloud software, the signs can be accessed 24/7 for necessary updates – without being in the store.

– The digital price tags have really made a difference for our unmanned store. It has made price management easier than ever before, ensuring that our customers always see the correct prices. With the flexibility they offer, I can even adjust prices without being physically present in the store, says Vural Kocak, Owner of Medicin & Sundhed.

Access via mobile and secure identification

To access the Medicin & Sundhed store, customers simply scan a QR code on the door and then identify themselves using their personal My-ID. The door opens, granting access to a well-organized selection of health products.

Payment and delivery service

Payment is made easily and securely at the self-service checkout, where customers can choose between MobilePay and credit/debit cards. Furthermore, in collaboration with the Nordhavn pharmacy, Medicin & Sundhed Oesterfaelled Torv offers a convenient delivery service of medicine, over-the-counter drugs, and other pharmacy items around the clock via the pharmacy’s pickup machine located in the store at Medicin & Sundhed. By ordering online on the pharmacy’s website and receiving an SMS code, customers can easily collect their medicine and over-the-counter products at their convenience.

About Medicin & Sundhed

Experience the freedom to shop when it suits you – around the clock! Their unmanned store is dedicated to your well-being and allows you to access a wide range of products whenever you need them. At Medicin & Sundhed, you can find everything from skincare products, vitamins, supplements, herbal remedies, intimate products, and hair care to dental products, health devices, and various tests.

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