Nuuday

YouSee: Digital price tags make it easier for customers to choose in stores

YouSee has chosen Delfi Technologies as the supplier of digital price tags for its stores – an initiative that provides customers with updated and accurate information about products. At the same time, the staff has received a user-friendly tool that eases the maintenance of product information in the stores.

YouSee is one of Denmark’s leading providers of TV, broadband, and mobile phone services to both private and business customers. As part of Nuuday, Denmark’s largest supplier of digital services, YouSee is dedicated to connecting people and creating cohesive experiences in a digital world.

With a focus on offering the latest technology and exceptional customer service, YouSee continuously works to improve the customer experience through modern solutions and reliable service. Here, digital price tags from Delfi Technologies help YouSee ensure the best possible information and service.

"With Delfi's solution, we don't need to worry about updating signs. It makes a big difference in our daily routine, as the digital signs take care of the typically very time-consuming work for us."

Benjamin Graham Project Lead - YouSee, Retail

The digital price tags ensure that all information about phones and accessories, including prices, product descriptions, specifications, and promotional offers, is always accurate and up-to-date. This reduces the risk of errors and misunderstandings, while also saving staff from the time-consuming task of manually replacing paper signs.

The signs are updated automatically via a wireless antenna, freeing up time for more valuable tasks such as customer service and sales.

A better experience and increased flexibility

As customers have access to clear and detailed product information directly at the shelf, they can now make more informed purchasing decisions without having to wait for assistance from staff. Additionally, the signs use QR codes that link to further relevant information on YouSee’s website.

The ability to quickly change prices and information also provides great flexibility in stores, which is particularly useful during promotions, special events, or the introduction of new products.

Effective campaign planning

It is possible to plan campaigns and prices in advance, which are automatically updated on the digital price tags at the desired times.

– With Delfi’s solution, we don’t need to worry about updating signs. It makes a big difference in our daily routine, as the digital signs take care of the typically very time-consuming work for us, says Benjamin Graham, Project Lead at YouSee, Retail, and continues:

– This way, we can focus on our customers and provide the necessary service and advice in the stores.

About YouSee / Nuuday

YouSee is one of Denmark’s leading providers of TV, broadband, and mobile phone services, delivering innovative and flexible solutions to both private and business customers. With a comprehensive range of products and services, YouSee ensures that customers have access to the latest technology and entertainment. YouSee is part of Nuuday, a Danish telecommunications and technology company that offers a wide array of digital services. Today, Nuuday includes brands such as YouSee, TDC Erhverv, Telmore, Hiper, Blockbuster, and Relatel.

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