Raiffeisen-Markt Emsdetten optimizes its store operation with electronic price tags to free up time for customer service. Heavy manual work processes have been replaced with a digital solution that saves significant amounts of time and handles important store tasks automatically.

In July 2022, the newly built XL-BYG Tømmergården opened in Viborg, Denmark. With a size of 10,000 m2 and several thousand items in stock, there is plenty of opportunity to explore the DIY store. As part of the store opening, 8,500 electronic shelf labels from Delfi Technologies have been installed.

At the German DIY chain Globus Baumarkt, the dimensions are a lot bigger compared to many other stores, as there are over a million individual products in a DIY store. This means that thousands of price tags and articles have to be kept track of – a task that is both time and resource consuming for the many employees to maintain a reliable labelling quality.

BAUHAUS has introduced a new solution where employees can quickly pack items for Click & Collect orders. With the help of electronic shelf labels and handheld terminals, they can navigate their way through the store much faster and easier and find the right items. The new solution also saves a lot of time when replenishing goods.

A normal BAUHAUS store has a product range with more than 160,000 article numbers. It can be difficult for employees to keep track of which particular screw package or which paint bucket actually is the right one for the Click & Collect order.

XL-BYG has introduces a new solution for its associates that works as the mobile POS system in the timber trade. CF Petersen Køge is a test store and has already experienced a big difference during the workday.

As one of Denmark’s most significant DIY chains, XL-BYG also needs to be at the forefront of technology to develop the business.

In the winter of 2018, Johannes Fog Timber & Construction in Farum is ready for electronic price labels. It is a natural development in connection with increasing the quality of the overall customer experience while strengthening Johannes Fog’s brand and position in the market now and in the future.

As Denmark’s only low-price DIY chain, jem & fix focuses on cutting all unnecessary expenses to ensure the lowest price for the customer. Here, a collaboration with Delfi Technologies helps ensure that daily tasks can be completed more easily and quickly through the use of handheld terminals.

In the end of 2017, Bauhaus in Tilst, Denmark, implemented electronic shelf labels on its more than 40,000 items. Since then, the electronic pricing has reduced the number of price errors significantly, increased the overall employee satisfaction on the floor, optimized the overall customer experience and made workflows more flexible – all in all, a good solution for both customers, employees and the business.

In February 2020, STARK, a new and sustainable DIY store, opened its doors in Hørsholm (Denmark) with the aim of making it easier for its customers to create things sustainably. Despite the restrictions in the trade associated with the corona pandemic, STARK got off to a brilliant start. Electronic shelf labels save the workforce a lot of time, which can then be used to advise customers.

The rollout of electronic shelf labels is in progress at Plantorama, which expects both economic and operational benefits by replacing the paper shelf labels in all of the chain’s garden centers. Staff members need more time for customers and it should be easier to manage campaigns across the garden centers.

Plantorama introduces electronic shelf labels in all stores, which significantly reduces the chain’s paper consumption. The project will strengthen the chain’s green profile and will have a positive influence on the customer experience and the employee’s satisfaction.

Plantorama, Denmark’s largest garden and animal center chain, has opened two new sustainable centers under a modern concept, which in addition to everything for gardens, housing and animals, also offers electronic price tags as well as a restaurant and play area. The Danish family business, Plantorama, is growing, most recently with the opening of two new centers in Hørsholm and in Tilst near Aarhus, so Plantorama today has 13 centers spread across Jutland, Zealand, and Funen.

The largest garden and animal center chain in Denmark invests in a new and large inspiring garden center in the city Egå near Aarhus.  An extra effort is made for the customer experience with initiatives such as a coffee shop, a playground and electronic shelf labels that allows the staff to use more time on the customers and helpful advice.

In early 2018, the Danish DIY chain Fog installed electronic shelf labels as a pilot project in the first timber and construction center on Zealand. Now, a year has passed and there the result is more time for advice and customer service. Another benefit is the confidence that the customers now have that prices are correct. Based on the good experience, Fog will implement electronic shelf labels in the remaining stores.

Department store giant BAUHAUS is launching a pilot project with Delfi Technologies to replace its in-store paper pricing with Electronic Shelf Labels. BAUHAUS customers will benefit from clear and accurate pricing according to Bauhaus’s overall business strategy.

In order to release more time for customer service while managing campaigns and prices on a whole different level, the CF Group, which is part of XL-BYG, decided to introduce electronic shelf labels with Delfi Technologies as a partner and supplier. The implementation takes place in May 2018.

The day before the company’s Christmas party, Jes Gravesen, the managing director of the XL-BYG CF Group, announced that five stores are going to get electronic pricing installed in the spring of 2018.