Rugged tablets are indispensable working tools at BP Castrol

Rugged tablets create value as indispensable working tools at BP Castrol in Vietnam

With distribution centers throughout Vietnam and a large customer database, BP Castrol sells leading oil products to the Vietnamese market. Delfi Technologies, a solution provider in Vietnam, has covered the need for a mobile and rugged working tool that help the BP Castrol-salespeople become even more efficient.

Through 60 distribution centers in Vietnam, Castrol BP Petco Co. Ltd. handles the production and distribution of lubricants via its own sales channel where a large team of salespeople handles the daily inquiries as well as product sales and follow-up.

With a wide product range as well as an extensive customer database, a need has over time arisen to be able to access information about products and customers – when the salespeople are on the go. The need was defined as a mobile and rugged working tool that could handle the company’s comprehensive CRM system while being easy to work with.

The choice of Delfi as a solution provider was taken as BP Castrol needed a strong supplier with great experience within mobile barcode solutions for industrial use and big customer references.

Specific requirements for industrial environment

For this project, BP Castrol tested many well-known tablet brands, but none of them passed the test in harsh environments and requirements to outside work with rain, dust, drops on the ground and impacts from oil products, etc.

Based on the technical analysis and comparison of different suppliers, the final choice felt on Delfi in Vietnam as solution provider to supply 320 pcs. rugged industrial tablets (Unitech TB560) including 3-year service & maintenance contracts to cover the team of salespeople at the local distribution centers.

Mobility and efficiency is crucial

Having used the rugged industrial tablets since 2017, BP Castrol has achieved greater mobility and efficiency during the working day, which is crucial in order to provide the best possible service to its customers.

BP Castrol’s own sales application is integrated into the tablet solution and the salespeople will always have their CRM system available when meeting customers on the go where and sales data will be updated in real-time.  In the morning, all the salespeople will see their dedicated tasks on the tablet - creating overview and eliminating the need of paper and handwritten documents in environments where water, oil, dust, etc. is a natural part of the working day.

Delfi has been part of the entire process from the very beginning – right from product testing to implementation of the final solution and training of the sales team. The choice of Delfi as a solution provider was taken as BP Castrol needed a strong supplier with great experience within mobile barcode solutions for industrial use and big customer references like AC Nielsen, Zara, Viettel, Military Telecom, P&G, BAT, etc.

About Castrol

Castrol is a British global brand of industrial and automotive lubricants offering a wide range of oils, greases and similar products for most lubrication applications. The business in Vietnam is focusing on the production and distribution of lubricants through Castrol BP Petco with 60 distribution centers throughout the country.  

 

Related Solutions

  • Delfi X Cloud

    Delfi launches new complete subscription solution for handheld terminals Complete handheld terminal solution for warehouses, stores and service people. Subscription model with fixed monthly payment, full security and no...
  • RFID software solutions from Delfi Technologies

    RFID solutions

    Provides the necessary security and documentation Delfi Technologies also develops software solutions based on RFID technology. RFID technology is used to identify objects using radio waves, through communication between a 'tag...
  • Delfi EasyScan barcode scanning

    Delfi EasyScan

    Delfi EasyScan is a software solution targeted to healthcare. Delfi EasyScan digitizes and ensures the patient identification process during the treatment process at hospitals - from patient arrival to discharge. How does it...
  • Range of handheld terminals

    A wide range of handheld terminals - Android & Windows

    Delfi Technologies has a wide range of Android & Windows handheld terminals at its disposal. Each handheld product contains different features depending on its purpose and the industry in question. Some models are suitable...
  • Delfi Icons intuitive software solution

    Delfi Icons is Delfi Technologies' intuitive software solution for handheld terminals. The solution offers complete control over the flow of goods while saving you man-hours, i.e. it saves you time and money. The software...
  • Warehouse scanner solution

    Software Solutions & Handheld Terminals

    Our barcode solutions, which link to Android & Windows handheld terminals / PDA's, are the result of more than 30 years of experience. Over the years, we have fulfilled many customers' warehouse and work process optimisation...

Get in Touch

Please visit our contact page for other contact options

You must have Javascript enabled to use this form.