In terms of turnover, the grocery industry had a good year in 2020. This is also the case with the Løvbjerg chain, which has experienced a great growth in its stores. The chain has ambitious plans and has already installed electronic shelf labels in all stores in less than a month.
In January 2021, all the stores in the Løvbjerg chain replaced the paper with electronic shelf labels from Delfi Technologies. In addition to raising the level of both customer service and staff satisfaction, the initiative has also created new marketing opportunities for the grocery chain.
Jesper Due, CEO of Løvbjerg, says that the solution has first and foremost eliminated the time-consuming work of replacing paper shelf labels, which took many hours on every single day.
- Most importantly, we have now got more time for other tasks in the stores, such as product replenishment, customer service, and several other daily store tasks. This is very important when we want to create a good shopping experience for our customers, he says.