The Gourmet Shop
Digital price tags take customer service to new heights
An innovative solution with digital price tags from Delfi Technologies has created value for both employees and customers at Gourmet-Butikken in Frederikshavn – a specialty store offering a wide selection of gourmet products, wine, spirits & delicious delicacies.
Gourmet-Butikken.dk is your supplier of delicious gourmet products and is known for its carefully selected range of luxury products within beer, wine, spirits, specialties and gifts. The company also has a physical store in Frederikshavn, where customers can explore the inspiring product range.
Ensuring up-to-date product information and prices on the shelves can be time-consuming. To free up more time for customers, Gourmet-Butikken has chosen to implement digital price tags from Delfi Technologies in the physical store.
With digital price tags, prices, product information and offers are updated instantly and accurately. This eliminates errors and ensures that customers always get the latest information, no matter when they shop at Gourmet-Butikken.
"The digital price tags from Delfi Technologies help us maintain a high standard so we can continue to deliver the great quality and service our customers expect."
The right products at the right time and price
It’s about creating value for customers by ensuring that they always have the right products, at the right time, at the right price. Digital price tags play a crucial role in ensuring this, explains Rasmus Nedergaard Larsen, owner of Gourmet-Butikken:
– The digital price tags from Delfi Technologies help us maintain a high standard so we can continue to deliver the great quality and service our customers expect.
Digital price tags make it easy to adjust prices and activate limited-time offers or promotions, enabling a quick response to market trends and customer needs.
– We have set up the system to price match Supervin, which is one of our close partners and a major player in the wine market. It happens automatically; when they change a product, we follow suit,” explains Rasmus Nedergaard Larsen.
– With digital price tags, we can quickly and accurately update prices on all our products. This means that our customers always get the correct prices, without delays. It also minimizes the risk of errors and misunderstandings, continues Rasmus Nedergaard Larsen.
Streamlining creates value
In addition to prices and offers, the Gourmet Store can also display detailed product information on the digital price tags. This includes ingredients, origin and manufacturer information, giving customers better insight into the products and helping them make informed choices.
By automating price and information updates, Gourmet-Butikken.dk has saved time and resources that can instead be used to further improve the business’ customer experience and service. This streamlining ensures that the company can continue to deliver value to customers.
About the Gourmet Shop
The Gourmet Shop is your preferred supplier of luxury beer, wine, spirits, specialties and gifts. The company has a passion for quality and aims to give customers a unique taste experience every time. Gourmet-Butikken offers carefully selected gourmet products and takes pride in combining high quality with competitive prices.
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