Local strength meets digital efficiency

When operations become simpler, expertise has better conditions. At XL-BYG Trægården Kås, digital price labels have become a tangible tool to strengthen both the customer experience and day-to-day work on the shop floor—without letting go of local roots.

XL-BYG Trægården Kås is a modern builders’ merchant with its roots firmly planted locally. The timber yard, builders’ merchant, fireplace centre and idea centre are gathered in one coherent store, where materials, inspiration and advice naturally go hand in hand. Here, it is not only about products, but about helping customers move forward with their projects.

The business is part of the XL-BYG chain, which includes 79 local builders’ merchants with total revenue of around DKK 8 billion. The common denominator is a strong local presence—often with owners in the third or fourth generation. This provides both experience, professional depth and a personal responsibility that is felt in everyday operations.

Digitalisation that makes sense

At XL-BYG Trægården Kås, digitalisation is not a goal in itself, but a means. The implementation of digital price labels is a clear example. The purpose has been clear from the start: less time spent on operations and more time for customers.

“Digital price labels remove a lot of manual work from day-to-day operations. It creates more calm in operations and—most importantly—more time for customers. That is where our expertise truly creates value,” says Carsten Søndergaard Andersen, Timber Director at XL-BYG Trægården Kås.

Previously, employees spent many hours on manual price and product changes as well as replacing paper signs. Today, the updates happen automatically. This reduces errors, ensures consistent pricing and frees up valuable working time.

A better in-store experience

In a builders’ merchant where projects are often both large and complex, correct information and qualified advice are crucial. Here, customers directly feel the effect of digitalisation.

Digital price labels provide reassurance. The shelf prices are always up to date and match the checkout—an important detail when purchases are extensive and precision matters.

At the same time, employees are even more visible in the store. Not because there are fewer tasks, but because time is used correctly: for advice, dialogue and sparring.

A more professional working day

The transition to digital price labels has also been of great importance for employees. Time-consuming routines have been replaced by automated processes, reducing both errors and frustrations.

This provides a better overview, higher efficiency and more energy for the work they are passionate about: professional advice, customer dialogue and value-creating work on the shop floor.

It creates greater calm in operations and a more professional workflow, which directly carries over to the customer experience.

Local strength – digital operations

XL-BYG Trægården Kås delivers throughout North and Central Jutland and has a strong position in the local area. With digital price labels as an integrated part of operations, the business has taken a clear step towards the builders’ merchant of the future: efficient operations, high professional standards and a focus on what creates value—people and projects.