Rugged tablets are indispensable working tools at BP Castrol

Rugged tablets create value as indispensable working tools at BP Castrol in Vietnam

With distribution centers throughout Vietnam and a large customer database, BP Castrol sells leading oil products to the Vietnamese market. Delfi Technologies, a solution provider in Vietnam, has covered the need for a mobile and rugged working tool that help the BP Castrol-salespeople become even more efficient.

Through 60 distribution centers in Vietnam, Castrol BP Petco Co. Ltd. handles the production and distribution of lubricants via its own sales channel where a large team of salespeople handles the daily inquiries as well as product sales and follow-up.

With a wide product range as well as an extensive customer database, a need has over time arisen to be able to access information about products and customers – when the salespeople are on the go. The need was defined as a mobile and rugged working tool that could handle the company’s comprehensive CRM system while being easy to work with.

The choice of Delfi as a solution provider was taken as BP Castrol needed a strong supplier with great experience within mobile barcode solutions for industrial use and big customer references.

Specific requirements for industrial environment

For this project, BP Castrol tested many well-known tablet brands, but none of them passed the test in harsh environments and requirements to outside work with rain, dust, drops on the ground and impacts from oil products, etc.

Based on the technical analysis and comparison of different suppliers, the final choice felt on Delfi in Vietnam as solution provider to supply 320 pcs. rugged industrial tablets (Unitech TB560) including 3-year service & maintenance contracts to cover the team of salespeople at the local distribution centers.

Mobility and efficiency is crucial

Having used the rugged industrial tablets since 2017, BP Castrol has achieved greater mobility and efficiency during the working day, which is crucial in order to provide the best possible service to its customers.

BP Castrol’s own sales application is integrated into the tablet solution and the salespeople will always have their CRM system available when meeting customers on the go where and sales data will be updated in real-time.  In the morning, all the salespeople will see their dedicated tasks on the tablet - creating overview and eliminating the need of paper and handwritten documents in environments where water, oil, dust, etc. is a natural part of the working day.

Delfi has been part of the entire process from the very beginning – right from product testing to implementation of the final solution and training of the sales team. The choice of Delfi as a solution provider was taken as BP Castrol needed a strong supplier with great experience within mobile barcode solutions for industrial use and big customer references like AC Nielsen, Zara, Viettel, Military Telecom, P&G, BAT, etc.

About Castrol

Castrol is a British global brand of industrial and automotive lubricants offering a wide range of oils, greases and similar products for most lubrication applications. The business in Vietnam is focusing on the production and distribution of lubricants through Castrol BP Petco with 60 distribution centers throughout the country.  

 

Verwandte lösungen

  • Delfi X Cloud

    Delfi launches new complete subscription solution for handheld terminals Complete handheld terminal solution for warehouses, stores and service people. Subscription model with fixed monthly payment, full security and no...
  • RFID software solutions from Delfi Technologies

    RFID

    Für die nötige sicherheit und dokumentation Delfi Technologies entwickelt auch Softwarelösungen, die auf der RFID-Technologie basieren. Die RFID-Technologie wird zur Erkennung von Objekten mit Hilfe von Radiowellen eingesetzt....
  • Delfi EasyScan

    Delfi EasyScan ist eine Softwarelösung, die sich gezielt an das Gesundheitswesen richtet. Die Lösung stellt den Therapieverlauf von der Aufnahme bis zur Entlassung der Patienten sicher. Bei der Ankunft erhält der Patient ein...
  • Ein ganzes Sortiment an Handterminals

    Ein ganzes Sortiment an Handterminals - Android & Windows

    Delfi Technologies bietet ein großes Sortiment an Android & Windows Handterminals an. Je nach Verwendungszweck und Branche wartet jedes Handterminal mit verschiedenen Funktionen auf. Manche Modelle eignen sich für Branchen...
  • Delfi Icons Handterminals

    Delfi Icons intuitive Software-Lösung

    Delfi Icons ist die intuitive Software-Lösung von Delfi Technologies für Handterminals. Die Lösung bietet eine vollständige Steuerung des Warenflusses sowie eine Einsparung von Arbeitsstunden, d.h. Sie sparen Zeit und Geld. Die...
  • Handterminal-Lösungen

    Handterminal-Lösungen

    Unsere Strichcode-Lösungen sind mit Android & Windows Handterminals verbunden und das Ergebnis von über 30 Jahren Erfahrung. Im Laufe der Jahre haben wir viele Kunden bei der Optimierung ihrer Lager- und Arbeitsabläufe...

Wenden sie sich an uns

Auf unserer Kontaktseite finden Sie weitere Möglichkeiten dafür, mit uns Kontakt aufzunehmen.

You must have Javascript enabled to use this form.