Copenhagen Machine Service
Copenhagen Machine Service gets help from digital price tags
Københavns Maskinservice, a leading supplier of machinery and equipment for craftsmen and service professionals, has implemented digital price tags from Delfi Technologies to ensure the industry’s best prices in both the webshop and physical store.
At Københavns Maskinservice you’ll find everything in garden park products from well-known brands such as Husqvarna, Stihl, Pellenc, Vitra, Nicodan, Ferrari, Billy Goat and more. The customers are dedicated craftsmen and service professionals who shop B2B and search for the necessary machines and products for their work.
As a customer of Københavns Maskinservice, you can choose to shop online in the company’s webshop. Here you’ll find the industry’s best prices on everything from tractors and lawnmowers to chainsaws and spare parts. You can also visit the store at Københavns Maskinservice in Hvidovre, where it is also possible to get service and repairs done.
Mads Bach, CEO of Københavns Maskinservice, explains that the company wanted to maintain price consistency between the physical store and the webshop to ensure the same good prices in both places. The solution was found at Delfi Technologieswhere they found help integrating the system with digital price tags.
– Digital price tags are an extra help in everyday life and allow us to synchronize the prices of the products in real time between the store and our ERP system, he says.
- Digital price tags are an extra help in everyday life and allow us to synchronize the prices of the products in real time between the store and our ERP system, he says.
Transparency and usability at the core
The implementation of digital price tags is not only an upgrade to the store’s internal price management, but also a move that creates a more transparent and user-friendly experience for customers. Craftsmen and service professionals, who are often looking for specific products and prices, will now be able to trust that the prices on the shelves in the store are up-to-date.
With the digital price tags, Københavns Maskinservice can update prices, add product information and run campaigns across their store and webshop with ease. An automation that helps free up time and resources that would otherwise have been spent on manually updating prices and product information.
Optimization for a better customer experience
The new digital signage system shows how technology can help optimize internal processes while improving the customer experience.
For customers, this means not only more accurate prices, but also a faster and more efficient shopping process where the correct prices and information are guaranteed.
– “Specifically, we have a tool to improve the customer experience in our store,” says Mads Bach.
About Copenhagen Machine Service
Københavns Maskinservice offers a wide range of garden and park machinery for businesses and housing associations. The company provides total solutions with sales, service and repair of machines for housing associations, municipalities, cemeteries and gardeners/contractors.
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