In-store communication
Connecting teams through voice
Optimize your store's efficiency with VoCoVo
In today’s busy retail world, having an effective communication platform is crucial to ensure your store runs smoothly and your customers receive first-class service. With VoCoVo, you get an advanced in-store communication solution that changes the game for your employees and significantly enhances the customer experience.
VoCoVo provides leading communication and collaboration solutions for the retail sector and other industries, enhancing internal communication and teamwork across teams.
With VoCoVo’s wireless system, store staff can communicate directly via headsets, improving customer service, problem-solving, and productivity.
In addition, VoCoVo is a valuable tool that enhances learning, increases safety, and reduces shrinkage.
How does it work?
VoCoVo has introduced intelligent headsets and call points that are transforming in-store communication. With these solutions, employees can connect instantly without leaving their station—collaborating seamlessly and assisting customers on the spot. The result? Faster service, higher productivity, and shorter waiting times for your customers.
Are you ready to transform your store experience?
VoCoVo is not just an investment in technology; it’s an investment in the future of your store. With this in-store communication solution, you can create a more efficient and customer-focused business.
Take the next step toward success and implement VoCoVo today. Contact Delfi Technologies for more information on how VoCoVo can be tailored to your specific needs and how it can help you reach new heights in store operations and customer service.
Benefits of VoCoVo:
Employees can communicate effectively and quickly, reducing the time it takes to complete tasks and assist customers.
Faster response means satisfied customers. Your employees can immediately meet the customer’s needs and provide personalized service.
By using headsets and push-buttons, employees can avoid unnecessary steps, saving time and energy.
With VoCoVo, you can customize communication as needed. Calling specific departments or individual employees becomes easy.
By avoiding unnecessary walking, your employees can respond faster to calls and requests. This results in shorter wait times for customers and a more efficient store experience.
VoCoVo is designed to grow with your business. You can add more devices and customize settings to meet changing needs and business requirements.
A VoCoVo solution consists of:
to create a smooth and efficient communication platform. Here is an overview of the central elements:
VoCoVo headsets enable your employees to communicate wirelessly with each other. These lightweight and ergonomically designed headsets ensure that employees can hear clearly and respond quickly to customer needs or internal requests.
VoCoVo’s push-buttons serve as a simple and effective way to initiate communication. Customers can press the button to request assistance, and the employee can speak directly to the customer remotely.
The base station acts as the communication hub. It connects headsets and push-buttons, ensuring a reliable and stable connection. The base station is designed to meet the needs of the retail environment and integrates seamlessly with other systems.
The VoCoVo software platform is the heart of the solution. It allows you to manage and customize your communication settings. You can create groups, assign permissions, and tailor the solution to your store’s specific needs.
VoCoVo is designed to integrate seamlessly with other store systems. This ensures that your communication solution works in harmony with existing infrastructure and processes.
In addition to hardware and software, we also offer training and support services. This ensures that your employees are familiar with the system and that any technical issues can be resolved quickly.
Overall, these elements constitute a comprehensive in-store communication solution that not only boosts efficiency but also improves the customer experience by enabling faster and more personalized service.
Our customers that use VoCoVo:
One touch, faster help – better service at MENY Roskilde
At MENY Roskilde, store manager Kenni Stærk has done away with wasted time and everyday bottlenecks. With wireless VoCoVo headsets and call stations from Delfi Technologies, the store now has a communication system that saves time, reduces stress, and makes...
From wasted time to teamwork: Kvik Kald brings MENY Frederikssund closer together
At MENY Frederikssund, store manager Louise Sommer Borrits has invested in the Kvik Kald solution from Delfi Technologies with wireless VoCoVo headsets and call stations. The result is a store where communication flows faster, and both customers and employees notice...
Less wasted time – more collaboration: This is how MENY Hillerød has improved efficiency
At MENY Hillerød, store manager Anette Thorslund has invested in Delfi Technologies’ Kvik Kald solution with wireless VoCoVo headsets – a solution that has significantly changed communication in the store.
Wireless headsets create faster assistance and better customer service
At SPAR in Blistrup, the introduction of a new digital in-store communication system has made daily operations easier and more efficient for employees - and, most importantly, for customers.
VoCoVo Link – Revolutionize your team’s communication
With VoCoVo Link, you have the opportunity to strengthen your team with advanced communication solutions. VoCoVo Link is designed to bring smaller teams together and helps your team collaborate instantly while they work.
Experience unparalleled sound clarity, instant message exchange, and seamless integration that elevate collaboration to new heights.
Fast and efficient service from connected teams
By connecting every member of your team, colleagues can find answers and solve problems quickly without keeping their customers waiting. No more distracted colleagues on their phones—just discreet, professional communication that leaves the right impression on customers.
Whether you speak with a customer every day or are just one stop on their journey, your store plays a vital role in your local community, and the personal service your team provides reflects this.
Get started quickly – free 30-day trial
Everything you need is included in the package. VoCoVo Link is an all-in-one kit with a complete set containing 4 headsets and 1 dock. The dock is the preferred storage and charging station for your VoCoVo Link Headsets. The set allows for up to 8 users.
At Delfi Technologies, we offer a free 30-day trial, giving you the opportunity to experience the possibilities of VoCoVo Link.
But ensuring that team members have time to focus on their customers while delivering excellent service can be challenging, especially during busy times. VoCoVo Link frees your team to focus on the customer in front of them by turning time-consuming tasks into quick conversations. With VoCoVo Link, there’s no need to keep customers waiting while checking inventory or asking a colleague for help. Instead, team members can request support or get answers instantly by pressing the Push-to-Talk button on their headset. This gives your team more time to focus on their customers, makes transactions smoother, and gives happy customers yet another reason to come back tomorrow.
VoCoVo Series 5 Pro
Designed exclusively for retail, the Series 5 Pro is the first headset of its kind for teams. It is the only headset created directly in response to feedback from retailers, developed by experts with over 20 years of experience supporting them. Every single component has been tested to ensure the comfort, durability, and performance that retail employees and managers have demanded.
Modular design for future-proof performance and minimal downtime
Unique to the Series 5 Pro is VoCoVo’s modular design, which reduces maintenance costs and downtime while allowing the headset to be upgraded with new technologies. Forget about replacing entire units—now a single module can get the headset back in use on the shop floor.
Connecting teams for safer stores
VoCoVo enables your team to act quickly when something feels wrong. If an employee notices suspicious activity in the store or feels threatened while working, they can discreetly alert their team and contact emergency services directly from their headset.
Benefits of in-store communication:
- Real-time communication for faster response
- Instant alerts to prevent theft
- Increased safety and security for your staff
Stay ahead of security challenges and keep your store safe with VoCoVo!
Strengthen your business with Delfi Technologies
Contact us today and we will get back to you.
