In-store communication

Optimize your store’s efficiency with VoCoVo

In today’s bustling retail world, having an efficient communication platform is crucial to ensure smooth operations and provide a first-class service experience for your customers. With VoCoVo, you get an advanced in-store communication solution that transforms the game for your employees and significantly enhances the customer experience.

How does it work?

VoCoVo has introduced intelligent headsets and push-to-talk buttons that revolutionize internal communication in your store. With these devices, your employees can easily and quickly communicate with each other without leaving their post. Imagine your staff collaborating and providing assistance without unnecessary steps. This not only saves time but also boosts productivity and reduces waiting times for customers.

Benefits of VoCoVo:

  1. Increased Efficiency: Employees can communicate effectively and swiftly, reducing the time to resolve tasks and assist customers.
  2. Improved Customer Service: Faster responses lead to satisfied customers. Your employees can promptly address customer needs and provide personalized service.
  3. Minimize Unnecessary Steps: Using headsets and push-to-talk buttons, employees can avoid unnecessary movement, saving time and energy.
  4. Enhanced Flexibility: With VoCoVo, you can customize communication as needed. Calls to specific departments or individual employees are effortless.
  5. Reduce Wait Times: By avoiding unnecessary steps, your employees can respond faster to calls and requests. This results in shorter wait times for customers and a more efficient store experience.
  6. Scalable and Customizable: VoCoVo is designed to grow with your business. You can add more devices and adjust settings to meet changing needs and business requirements.

Are you ready to transform your store experience?

VoCoVo is not just an investment in technology; it’s an investment in your store’s future. With this in-store communication solution, you can create a more efficient and customer-oriented business.

Take the next step towards success and implement VoCoVo today. Contact Delfi Technologies for more information on how VoCoVo can be tailored to your specific needs and how it can help you achieve new heights in store operations and customer service.

The VoCoVo solution consists of

The VoCoVo in-store communication solution consists of several key products that work together to create a seamless and efficient communication platform. Here is an overview of the central elements:

  1. Headsets:
    • VoCoVo headsets allow your employees to communicate wirelessly. These lightweight and ergonomically designed headsets ensure that employees can hear clearly and respond quickly to customer needs or internal requests.
  2. Push-to-Talk Buttons:
    • VoCoVo’s push-to-talk buttons serve as a simple and effective way to activate communication. Customers can press the button to request assistance, and employees can speak directly to the customer from a distance.
  3. Base Station:
    • The base station acts as the communication hub. It connects headsets and push-to-talk buttons, ensuring a reliable and stable connection. The base station is designed to meet the needs of the store environment and seamlessly integrates with other systems.
  4. Software Platform:
    • The VoCoVo software platform is the heart of the solution. It allows you to manage and customize your communication settings. You can create groups, assign permissions, and tailor the solution to meet the specific needs of your store.
  5. Integration with Existing Systems:
    • VoCoVo is designed to integrate seamlessly with other store systems. This ensures that your communication solution works in harmony with existing infrastructure and processes.
  6. Training and Support Services:
    • In addition to hardware and software, we also offer training and support services. This ensures that your employees are familiar with the system and that any technical issues can be quickly resolved.

Together, these elements constitute a comprehensive in-store communication solution that not only enhances efficiency but also improves the customer experience by enabling faster and more personalized service.

VoCoVo Link – Revolutionize your team’s communication

With VoCoVo Link, you have the opportunity to strengthen your team with advanced communication solutions. VoCoVo Link is designed to unite small teams and helps your team collaborate instantly while they work.

Experience unparalleled audio clarity, instant messaging, and seamless integration that elevate collaboration to new heights.

Fast and efficient service from connected teams

By connecting each member of your team, colleagues can find answers and resolve issues quickly without keeping their customers waiting. No more distracted colleagues on their phones—just discreet, professional communication that leaves customers with the right impression.

Whether you interact with a customer daily or you’re just a stop on their journey, your store plays a crucial role in your community, and the personalized service your team provides reflects that.

Everything you need is included – a set of 4 x headsets (Series 5e Headsets with headbands) and a dock – the preferred storage for your VoCoVo Link Headsets and detachable Hub. The dock also charges your headsets, ensuring they’re always ready for the next shift. The set accommodates up to 8 users.

However, ensuring that team members have time to focus on their customers while delivering fantastic service can be challenging, especially during busy times. VoCoVo Link frees your team to focus on the customer in front of them by transforming time-consuming tasks into quick conversations. With VoCoVo Link, there’s no need to make customers wait while checking inventory or requesting assistance from a colleague. Instead, team members can request support or get answers instantly by pressing the Push-to-Talk button on their headset. This gives your team more time to focus on their customers, makes transactions smoother, and gives happy customers yet another reason to come back tomorrow.

Strengthen your business with Delfi Technologies

Curious about more?
Contact us today and we will get back to you. 
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