The Danish outdoor chain Eventyrsport has been named the country's best e-shop with a focus on good customer experiences. In the chain's physical stores, there is also a focus on good service, where electronic shelf labels connect the goods with the webshop and free up time for customers.
Pricerunner, which compares prices from over 8,000 Danish webshops, awards the prize to Denmark's best e-retailer each year. The top score was Eventyrsport, and in May 2021, the chain was therefore named "e-trader of the year".
The justification states:
Eventyrsport wins both the title as e-retailer of the year 2021 in the category 'Leisure' and takes the title ‘Store of the Year 2021’. They can be proud of a website where it is easy for customers to navigate around. The store is at the top with good customer support, and it is easy to get in touch with an employee - the answers come quickly, are accurate, and personal (source: pricerunner.dk).
It is the 18th year in a row that PriceRunner gives this award among the 8,700 Danish stores from which you can find prices and products at PriceRunner. To be nominated for the e-commerce of the year award, the store must have received verified customer reviews on PriceRunner within the past six months.