Quick & easy
New mobile scanners have optimized work processes at jem & fix
As Denmark’s only low-cost DIY chain, jem & fix focuses on cutting all costly expenses to ensure the customer gets the lowest price. Here, a partnership with Delfi Technologies helps make daily tasks easier and faster through the use of mobile handheld terminals.
Characterized by a large selection of products at competitive prices and simple, clear store layouts, jem & fix offers everything from building materials to garden equipment and everyday home needs.
As the only low-cost DIY chain in Denmark, jem & fix also has a strong focus on eliminating unnecessary costs to ensure the lowest prices for customers. This requires straightforward and efficient work processes in the stores. This is where Delfi Technologies plays a key role in ensuring faster and more intuitive daily task solutions.
Therefore, jem & fix has implemented a store solution with Datalogic Memor 11 handheld terminals, tailored for daily tasks in the store environment, which has proven to be a crucial factor for the chain in their quest to optimize work processes in stores.
"Our employees can work better with the processes. So we have definitely seen an improvement in our daily work."
Increased efficiency in stores
According to Johnny Henningsen, Store Manager at jem & fix in Tårnby, the implementation of the store solution from Delfi Technologies is a step towards achieving greater efficiency in the stores, as it has become easier and faster for employees to handle daily tasks in the store.
– Our employees can work better with the processes. So we have definitely seen an improvement in our daily work,” he says.
The handheld terminals support staff with various administrative tasks such as receiving goods, ordering goods, daily status updates, consumption registration and write-off of goods.
From an app on the handheld terminals, staff can also access specific product information including stock status, quantity control, signage printing, delivery updates and availability of products in other stores.
A particularly useful feature is the ability to check stock status in real-time. If a customer asks for an item that is not on the shelf, employees can simply scan the barcode to identify the item’s location, even if it is hidden away on a pallet.
– “If a customer comes in and asks for a specific item, but the shelf is empty, I just go down and scan it, and then I can see that there are some on pallet 1001 – I then go out and get it for the customer,” says Oliver Jonas Arnbo, employee at jem & fix in Tårnby.
Robustness is an added advantage
One of the key advantages of the new Datalogic Memor 11 scanners is their robustness. Even if a scanner falls on the floor of the store, the devices can withstand any shocks that may occur. This ensures continuous operation, even in a hectic environment.
– Even if we drop it, and that happens sometimes with the daily routine we have, nothing actually happens to them. So it really takes the shocks that come,” says Johnny Henningsen.
The Datalogic Memor 11 is a robust mobile handheld terminal/PDA (Personal Digital Assistant) designed for professional use in retail, logistics, warehouse management and similar areas. This device combines advanced scanning and data collection capabilities with durability and ease of use.
Another advantage of these scanners is the long battery life, which ensures good uptime in the store. Even if you forget to charge the scanners one night, they can still function the next day due to their impressive battery life.
– Another advantage is that even if we forget to put the scanners on charge one evening, they are still running the next day because the battery life is actually quite long. So it’s definitely another improvement in everyday life,” explains Johnny Henningsen.
Great flexibility in daily routines
The scanners offer great flexibility in daily work, where it is also possible for employees to manage freetrailers, which is a service that allows customers to borrow a trailer for free for a limited time when shopping in a jem & fix store.
At the same time, it’s quick and easy for employees to handle goods receipt in an efficient way. When receiving goods, employees only need to open the app and register the arrival.
It is also easy to create new shelf labels by simply scanning the item and pressing the price to print a new label on the store’s label printer. All in all, the new store solution has significantly improved the daily routines and made work processes more efficient and seamless in the jem & fix stores.
About jem & fix
jem & fix is Denmark’s only low-cost DIY store and a Danish, family-owned company with headquarters in Vejle and more than 2,600 employees in almost 129 stores in Denmark, 68 stores in Sweden and 15 stores in Norway. For several years in a row, jem & fix has been named Denmark’s cheapest DIY store by PriceRunner, among other things because the chain cuts all additional costs to ensure customers the lowest price.
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