Cycle Sport Silkeborg
Cycle Sport Silkeborg optimizes customer experience with digital price tags
Cycle Sport Silkeborg is a modern bicycle retailer that embraces new technology to improve store operations and customer experience. Most recently, the store has installed digital price tags from Delfi Technologies – a system that saves time, reduces errors and makes it easier to manage products, prices and promotions.
Cycle Sport Silkeborg is Denmark’s leading mountain bike shop for both beginners and experienced cyclists. Here, the staff places great emphasis on delivering a special shopping experience through professional guidance and inspiring surroundings. Whether you are looking for a fast XC bike, an e-bike, a gravel bike or a trail bike, Cycle Sport Silkeborg is always ready with expert advice and quality products.
"With digital price tags, we can provide our customers with all the necessary information and ensure that the information is always up to date. This has improved our ability to provide the best possible advice and maintain efficient store operations."
The implementation of digital price tags from Delfi Technologies has not only made store operations at Cycle Sport Silkeborg more efficient. Staff can now also spend more time advising customers on bike and equipment selection, improving the customer experience and providing a number of other benefits.
A sustainable and innovative solution
The digital price tags reduce the need for physical price tags and thus paper consumption, making it a sustainable solution. The solution also gives the store a modern and innovative image, showing customers that Cycle Sport Silkeborg uses new technology to improve the shopping experience.
It is also an initiative that supports Cycle Sport Silkeborg’s mission to create a unique and personalized shopping experience where professional guidance and quality products go hand in hand.
– With digital price tags, we can provide our customers with all the necessary information and ensure that the information is always up to date. This has improved our ability to provide the best possible advice and maintain efficient store operations, says Sonny Wolf-Jølver, webshop manager at Cycle Sport Silkeborg.
Efficient inventory management and improved customer service
With digital price tags, Cycle Sport Silkeborg can quickly react to market changes and implement campaigns effectively. The digital inventory management enables instant and synchronized price and product changes, eliminating manual updating of product labels.
The solution helps reduce the risk of errors and ensures correct information to customers, while saving staff time on administrative tasks and allowing them to focus on customer service and advice.
– We can make adjustments to product texts, prices and offers with a single tap. Offer prices are also marked in red for extra visibility, making it easy for customers to find great deals,” says Sonny Wolf-Jølver.
About Cycle Sport Silkeborg
Cycle Sport Silkeborg is a leading specialty store within bicycles and bicycle equipment. Located in the heart of Silkeborg, the store is known for its wide range of bicycles, cycling clothing and accessories as well as their skilled and passionate staff. Cycle Sport Silkeborg has established itself as a destination for both beginners and experienced cyclists looking for quality products and professional advice.
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