Warehouse system for better planning and fewer errors - Delfi

A taste of our own medicine with our warehouse system for better planning and fewer errors

Delfi Technologies' own warehouse system has made the flow of goods at the company much more transparent. The large screen display at the warehouse provides an overview of daily goods flow. Warehouse staff can follow the order process from incoming goods until goods dispatch. The overview makes daily planning much more efficient and the number of errors has fallen dramatically.

In mid-2014, Jackie Cortez, leader of Delfi Technologies' purchases and logistics department, reported on the new warehouse system, named "Delfi Mobile Force", in Delfi Posten. Reducing the number of errors and eliminating printed picking notes and manual work processes were then the most revolutionary aspects of the new system. The system's large screen display has since attracted overwhelmingly positive attention.

The flow of goods

The screen is subdivided into five columns that classify the flow of goods. The columns show incoming goods, orders waiting, order picking, order dispatch and order invoicing. Warehouse staff use the screen to follow the daily flow of goods, plan their work and also as a check list. 

"The screen clearly shows us how far we have progressed with the day's work. When we scan a product using the hand-held terminal, the goods/order number moves automatically from one process to the next, e.g. from picking to dispatch. The warehouse system is fully integrated with C5, our financial management system, so the details I read on the screen are correct and I can plan in accordance with them," explains Jesper Slott Andreasen, warehouseman at Delfi Technologies' main warehouse in Køge (Denmark).

"The warehouse system is fully integrated with C5, our financial management system, so the details I read on the screen are correct and I can plan in accordance with them."
Jesper Slott Andreasen, Delfi Technologies

Fewer picking errors and more time

Warehouse staff soon noticed a dramatic fall in the number of picking errors. They believe two factors help to improve efficiency. Not only does the software system consistently update the flow of goods, but the large screen display also frees time to focus on the task in hand.

"The system tracks the progress of each individual order. We can focus on the order we are working on here and now, simply because we don't have to remember all the others. The system remembers them for us. I can see all the incoming orders on the screen. This means that, at a very early stage, I can see if I need to call in extra manning to clear an upcoming wave of orders," explains Jesper, who is very pleased to see all the benefits the warehouse system has provided.

The accounts department is delighted that picking errors have vanished entirely because, from a financial perspective, errors are costly and time-consuming. An error is irritating for the customer and causes hassle for the employees who have to unravel the knots at the warehouse: all in all, an unnecessary and costly process.

"Handling picking errors is very costly. We issue a credit note, we spend time finding the error, the customer has to take the time to return the goods sent by mistake, we create a new order and we dispatch the correct goods. Since we implemented the new warehouse system, picking errors have more or less disappeared and we can see the effect clearly on the logistics budget's bottom line," says Lykke Frandsen, who is Administration Manager at Delfi Technologies. She has the key to most of the cash. 

Easy stock counting

In the past, stock counting was an onerous process, which used to cost much head-scratching and many hours of work. Stock counting has become considerably easier with the new warehouse system. The annual stock count took place in June. As in the previous two years, things went really well and stock differences were negligible.

"With the new system, stock counting is almost effortless because we have very precise stock figures. We allocate five employees to count. We start at 8 am and finish by around 8 pm. In June this year, we started at 8 in the morning but this time we were finished by 4 pm. It's easy to calculate that we saved 20 man-hours: four hours per man times five employees," explains Martin, who also works at the warehouse.

Warehouse system saves money

"Under the old warehouse system, we would have had to hire more people to cope with the extra flow. The new, more efficient warehouse system means that two experienced warehousemen are sufficient to process the additional order flow. The savings are actually much larger than we had anticipated," says a very satisfied Administration Manager, Lykke Frandsen.




Related Solutions

  • Delfi Mobile Warehouse

    Delfi Mobile Warehouse is our proprietary software solution for Android devices designed to meet the need for inventory counting. We have used our more than 30 years of experience from the industry to develop the right warehouse...
  • RFID software solutions from Delfi Technologies

    RFID solutions

    Provides the necessary security and documentation Delfi Technologies also develops software solutions based on RFID technology. RFID technology is used to identify objects using radio waves, through communication between a 'tag...
  • Breece System

    Breece System: Digital in-store communication  Dynamic solutions with electronic shelf labels, digital signage, Cloud software and much more Breece System is our dynamic in-store communication platform, including the market...
  • The market leading fully graphic electronic shelf labels

    Electronic Shelf Labels

    The market leading fully graphic electronic shelf labels With our fully graphic electronic shelf labels you can remotely change prices and promotions in seconds - across one store or thousands. Featuring the latest...
  • Labels for any purpose

    Label print solutions

    Whatever your labelling and print needs are, Delfi Technologies has the right solution. Labels with printed barcodes can be used to manage goods, prices, mechanical packing, etc. A solution of this kind is the best and simplest...
  • Wide format print

    Wide format print solution

    Our wide format print solution offers local businesses an excellent, flexible solution, by which to run sales and marketing campaigns of their own. For chain stores, our print solution frees up time and saves money.    The...
  • Print solution

    Print solutions

    We offer a wide range of print solutions, whether it is large poster print or label print - altogether we have the hardware and software to meet your needs.
  • Range of handheld terminals

    A wide range of handheld terminals - Android & Windows

    Delfi Technologies has a wide range of Android & Windows handheld terminals at its disposal. Each handheld product contains different features depending on its purpose and the industry in question. Some models are suitable...
  • Delfi Icons intuitive software solution

    Delfi Icons is Delfi Technologies' intuitive software solution for handheld terminals. The solution offers complete control over the flow of goods while saving you man-hours, i.e. it saves you time and money. The software...
  • Warehouse scanner solution

    Software Solutions & Handheld Terminals

    Our barcode solutions, which link to Android & Windows handheld terminals / PDA's, are the result of more than 30 years of experience. Over the years, we have fulfilled many customers' warehouse and work process optimisation...
  • Vision Digital Signage

    Vision - the connected digital signage solution Vision is our digital signage solution, enabling you to boost sales by highlighting products and prices on TVs. The Vision add-on is a dynamic solution for retailers that want to...
  • ESL solutions

    ESL solutions

    From front to back, our various solutions with electronic shelf labels (ESL) provide innovation and business organization, creating value for our customers. Get inspired here.

Get in Touch

Please visit our contact page for other contact options

You must have Javascript enabled to use this form.