ADVENTURESPORT ELECTRONIC SHELF LABELS
Eventyrsport: Denmark’s best e-shop and great customer experiences
The Aarhus-based outdoor chain Eventyrsport has been named the country’s best e-shop with a focus on good customer experiences. The chain’s physical stores also focus on good service, with electronic price tags linking the products to the webshop and freeing up time for customers.
Pricerunner, which compares prices from over 8,000 Danish webshops, awards Denmark’s best online retailer every year. The top scorer was Eventyrsport, and in May 2021, the chain was therefore named “E-commerce Retailer of the Year”.
The justification states:
Eventyrsport wins both the title of E-commerce Retailer of the Year 2021 in the ‘Leisure’ category and the title of Store of the Year 2021. They can be proud of a website that is easy for customers to navigate around. The store is at the top with good customer support, and it’s easy to get in touch with an employee – the answers are quick, accurate and personal (source: pricerunner.dk).
This is the 18th year in a row that PriceRunner has given this award among the 8,700 Danish stores you can find prices and products from on PriceRunner. To be nominated for the E-commerce Retailer of the Year award, the store must have received verified customer reviews on PriceRunner within the last six months.
"With electronic shelf labels, we have a concrete tool that makes it possible to ensure the same great experience in our physical stores as on our webshop."
WILL ENSURE THE SAME GREAT EXPERIENCE IN PHYSICAL STORES
Despite the great success of the webshop, it is still important for Eventyrsport to maintain and grow their chain of stores.
– It is possible to grow in both places. It’s easier to sell many of our products in the stores, but we still need to focus on good customer experiences,” says Emil Holtet Søgaard, Retail Manager at Eventyrsport and continues
– With electronic shelf labels, we have a concrete tool that makes it possible to ensure the same great experience in our physical stores as in our webshop.
Eventyrsport currently has 13 stores across the country, all of which have installed electronic shelf labels from Delfi Technologies. Most recently, the chain has opened a new large store in Horsens with everything for outdoor and running combined with inspiring experiences around the store.
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