Electro Energy, a technical wholesale company within energy solutions, has ambitions to continue the good growth and develop the business. In collaboration with the IT company, Delfi Technologies, several digitization projects shall help to realize the growth ambitions.
Since 1964, Electro Energy has provided heat to Denmark from the morning bath to the evening coffee. Today, Electro Energy supplies energy solutions to, among other things, professional heating and cooling technicians with one of Denmark's largest supply of spare parts within gas and oil boilers, climate systems, heat pumps, solar power and solar cell systems.
A comprehensive digitalization strategy shall make processes both easier, faster and at the same time deliver financial benefits to the business. According to Christian Gulløv, CEO of Electro Energy, it is basically about giving the digitalization a human face and being able to grow the business while delivering an even better service. Therefore, the talented employees should have freed up their time in order to be able to use their valuable competencies to exactly what they are best at - rather than having to deal with time-consuming and heavy administrative processes.
- We embrace the technology where it can give value to the customer. At the same time, we need to make our processes easier for the employees so that we can activate the valuable brains within the company. Delfi Technologies helps us through various digitization projects that help to streamline our work, explains Christian Gulløv.
The digital journey takes place in close collaboration with Delfi Technologies. The collaboration began 20 years ago when Electro Energy started to buy scanners for vans and service jobs. Since then, Delfi Technologies has provided various software solutions to Electro Energy – all of them with the objective to digitize the business and optimize processes for the benefit of both customers and employees.
The latest digitization projects include a 24/7 self-service solution where customers can come and pick up spare parts round the clock - all year round. In collaboration with Electro Energy, Delfi Technologies has developed a shop solution for registration of goods that also sends the invoice electronically.
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